Customer Service

Terms and Conditions

Children's Wallpapers (Wallwik Ltd) General Terms

Copyright: All designs, images, graphics, text and the arrangement and alteration of these elements are the copyright of Children's Wallpapers.

Trademarks: Wallwik Ltd is the owner of the Children's Wallpapers trademark. All other trademarks, company names, product names or logos cited herein are the property of Children's Wallpapers, the products' respective owners and authorised partners.

Should a product be defective or faulty in any way, we guarantee a full replacement or refund on the condition that the product is fully inspected for faults before hanging and during hanging, not after. It is the responsibility of the decorator to check for faults and Children's Wallpapers cannot reimburse decorator fees and any additional costs. Children's Wallpaper adheres to the Consumer Rights Act and Consumer Contracts Regulations and will arrange a replacement upon return of the product within 30 days.

Children's Wallpapers reserves the right to cancel an order up until the point of delivery and payment and confirmation of an order does not constitute a legally binding contract.

In our Hassle Free Returns policy, you have 14 days from the date of delivery to return products back to us. Once we receive the returned product/s, and providing that the products are in the original condition, unopened and re-saleable, we will process a refund. We cannot accept responsibility for any damage that has occured in transit to us to please ensure products are suitably packagd. Please note our returns policy excludes made to measure and bespoke products.

Free samples offer is only available via our website and will be subjet to a charge of £1.00 each should yoru sample order be placed over the phone. Our free samples offer is for a maximum of 2 samples per customer and any subsequent samples will be charged at 75p each when placed online.

We recommend that you allow plenty of time for your goods and be checked before committing to contractors or decorating services. Children's Wallpapers cannot be liable for third party costs should your goods be subject to a delay.